{"id":20857,"date":"2026-07-07T14:27:11","date_gmt":"2026-07-07T14:27:11","guid":{"rendered":"https:\/\/challengesabroad.com\/nz\/?page_id=20857"},"modified":"2026-08-17T06:54:38","modified_gmt":"2026-08-16T20:54:38","slug":"faqs","status":"publish","type":"page","link":"https:\/\/challengesabroad.com\/nz\/school-trips\/faqs\/","title":{"rendered":"Schools FAQs"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tExplore Trips<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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FAQs for students & Families<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Who can join one of your Challenges? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tOur high school programs are designed for students aged 14\u201318, travelling as part of a school group. If you\u2019re up for stepping out of your comfort zone, working in a team, and contributing to something bigger than yourself, you\u2019ll fit right in!\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Will I know my team before we travel? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes! You\u2019ll be travelling with classmates from your school, and as part of your pre-departure support, you\u2019ll join a virtual session with your in-country team, so you\u2019ve already met them before you fly.<\/p>\n\nYour teachers usually run pre-trip catch-ups too.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do I need to be fit for the program? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tYou don\u2019t need to be an athlete! You do need to feel healthy and ready to take on a different climate, some walking, and an active program.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Will the country I travel to be safe? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tYour safety is our top priority.\nWe follow Australian Government (Smartraveller) advice for every destination, work closely with our in-country team on regular risk assessments, and would never run a program in an area we\u00a0deem\u00a0unsafe.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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What's the supervision arrangement while we are away? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Students are always supervised.<\/p>\n\nThey travel with teachers from their school, supported by our permanent in-country team \u2013 these aren\u2019t fly-in guides, they live and work there year-round through our charity, the FutureSense Foundation.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What happens if a student gets sick or injured? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Students health and safety our top priority \u2013 we have real-time safety management system with a robust emergency response process.<\/p>\n\nOur in-country team is trained to manage common travel illnesses and has access to a network of vetted medical facilities. If anything, more serious happens, we\u2019ll be in touch with parents straight away and travel insurance covers any medical costs.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can my child contact home while they're away? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tYes \u2013 most accommodation has Wi-Fi access at some point, so students can message home. We do encourage them to be present in the experience rather than constantly online, and signal can be patchy in some of the more remote locations!\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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How much does it cost, and what's the payment plan? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tTo secure your spot, you\u2019ll pay a $250 deposit. After that, we\u2019ll organise a flexible payment plan with you (weekly, fortnightly, or monthly), with the final payment due 8 weeks before departure.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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How do we organise visas, and vaccinations? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Visa requirements vary by destination, and we\u2019ll cover those in your welcome pack too.<\/p>\n\nFor vaccinations, book in with your GP or a travel clinic as soon as you\u2019ve signed up so you\u2019ve got plenty of time.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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I have a medical condition, take medication, or have a dietary requirement. Can I still join? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes \u2013 we\u2019ll come up with a plan together to support you through every stage of your Challenges Abroad experience.<\/p>\n\nJust let us know via your Challenge Portal when you sign up.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Are your Challenges ethical, and what work will we actually be doing? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes \u2013 and we\u2019re proud of how we do this!<\/p>\n\n

Programs are designed in partnership with local communities through the FutureSense Foundation, which has permanent in-country staff identifying what\u2019s needed.<\/p>\n\nWork falls into five themes \u2013 Education & Community, Environment & Climate Action, Health & Well-Being, Wildlife & Adventure, Leadership Development \u2013 and the specific projects depend on each community\u2019s current priorities.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What if we need to withdraw or change plans? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Cancellations are handled in line with our Terms & Conditions, which we\u2019ll always send you before sign-up. If something changes \u2013 medical, family, financial \u2013 get in touch early and we\u2019ll work through your options.<\/p>\n\nWe strongly recommend pre-departure travel insurance.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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FAQs for Schools<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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How do we partner with you? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Get in touch via our enquiry form or call us on +61 (0) 3 8400 4345<\/a><\/strong>.<\/p>\n\nWe\u2019ll set up a conversation to understand your goals \u2013 a one-off trip, a recurring annual program, or something more curriculum-integrated \u2013 and propose a Challenge that fits.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How long does it take to set up a program? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tTypically, 9\u201312 months from first conversation to departure, depending on group size, school calendar, and approval processes.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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How much work is this for our staff? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tLess than\u00a0you\u2019d\u00a0expect!\n\nOur model is end-to-end management \u2013 we handle program design, in-country logistics, parent communications, payment plans, pre-departure briefings, risk management documentation, and incident response. You\u2019ll have one main point of contact doing the heavy lifting.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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What documentation do you provide for our risk assessment? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWhatever your school\u2019s risk team needs, we can provide.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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How do programs integrate with curriculum? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWe\u2019ll\u00a0work with you to align programs with relevant subject areas \u2013 Geography, Global Politics, Languages, Sustainability, Health, Outdoor Education, and more.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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What's the minimum group size, and can we customise the itinerary? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tYes, itineraries are tailored to your academic priorities, group profile, and travel dates.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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What if travel advice changes before departure? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWe\u00a0monitor\u00a0every destination continuously.\n\nIf government advice changes and travel become unsafe,\u00a0we\u2019ll\u00a0work with you\u00a0to figure out best next steps.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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What if a student withdraws or there's a behavioural issue on the trip? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Withdrawals are handled in line with our Terms & Conditions.<\/p>\n\n

Behavioural issues are managed by our in-country leaders, who stay in close contact with our Australian team and the school.<\/p>\n\nSerious incidents are escalated\u00a0immediately \u2013 you\u2019d\u00a0be informed in real time, and full incident response protocols are available for review.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Explore Trips FAQs for students & Families Who can join one of your Challenges? 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