Frequently Asked Questions
FAQs for University Students
Are your Challenges ethical?
We pride ourselves on our work in providing ethical and sustainable short-term programs. Our charity, the FutureSense Foundation, work in-country year-round in close partnership with the local community to ensure the work we’re doing is actually needed and contributing to their long-term goals. It’s also important to us that our work supports the United Nations Sustainable Development Goals.
We are also a carbon-neutral and certified B Corporation (Corp) Organisation, demonstrating our commitment to our high standards of social and environmental performance, transparency, and accountability.
Who can join your Challenges?
Will I get to know the people on my team before I travel?
Yes, as part of your pre-departure support, you will join a virtual session with your fellow team members and the in-country teams, so you get to meet those who are travelling with you! Â
You can connect to the rest of your team through specific Challenge WhatsApp group Chats. If your group has a Challenge Leader, they may also organise in-person catch-ups before departure!Â
Will the country I travel to be safe?
Do I have to pay for my Challenge all at once? When are payments due?
It is up to you!
To register for a Challenge, you will secure your spot with a $250 deposit.Once you have secured your spot, we can organise a flexible payment plan for you (weekly, fortnightly, or monthly) to pay off the challenge cost. The last payment will be due 8 weeks before your departure!
What is and isn't covered in the Challenge cost?
The cost of your program covers:
- Accommodation and meals (3 x vegetarian meals made fresh every day during the week)
- In-country transport
- Airport pick-up and drop-off
- Pre-departure support and session with your in-country team
- 24/7 support from our in-country team during your program, from when you arrive at the destination airport until you get dropped off.Â
- An in-country induction and orientation program
- A Challenges Abroad merch pack
What it doesn’t cover:
- Flights
- Vaccinations
- Travel Insurance
- Visa
Can my child contact home while they're away?
How do I organise flights?
What vaccinations do I need?
I take medication/ experience an illness? Can I still join the challenge?
Can I receive course credit from my university by participating in a Challenge?
I am booking with my friend. Can we be in a room together?
I don’t know whether I want to do the extension trip yet? What can I do?
I have a dietary requirement? Can I still join the challenge?
What will my 2 weeks look like?
Your in-country experience will vary depending on the country, the specific challenge you choose, and the unique needs of the community you’ll be working with.
We confirm your itinerary in the weeks before departure. This is because it’s tailored to your team’s specific skills and interests, as well as the needs identified through a community assessment carried out by our charity partner, FutureSense Foundation, and its in-country teams. This approach ensures that your experience is not only meaningful and engaging, but also positively and sustainably supports the local community.
In the meantime, make sure to download a sample itinerary for your chosen country and challenge to get a sense of what to expect. Once you sign up, you’ll receive more detailed context and a personalised itinerary as your departure date approaches!
What pre-departure support will I receive?
Your pre-departure support begins before you even sign up, with the Team at Challenges Abroad being ready and willing to help answer any questions and help run through the challenges with you before you sign up!
Once you sign up, you will receive a Welcome Pack and Portal Log-In access within 24 hours!
The welcome pack will cover everything you need to know to help you start preparing, including:
- A country snapshot
- More about your challenges and the activities they may involve
- How to prepare for your challenge (flights, passport, visa, vaccinations, travel insurance, WWCC and country research)
- 20 weeks before depature, you will receive a detailed packing list.
16 weeks before depature, you will receive a destination guide.
8 weeks before depature, you will receive a detailed briefing pack with an itinerary and more context on your challenge, plus have a virtual call with your in-country team and participants who are travelling with you, to make sure you are ready to travel!
You can also contact one of the team at Challenges Abroad or the Support Team any time with any questions. We are here to help!
I am ready to sign up. What are the next steps?
If you are ready to take the leap and join a life-changing Challenge! All you need to do is sign up here!
Remember, you will receive confirmation, your welcome pack, and portal access within 24 hours of signing up!
Let the journey begin!

